Types of Web Sites
With a well thought-out strategy and realistic expectations, a business
or organization can have a highly successful Web site created for them.
The Web is a new medium with new rules, and in order to achieve an effective
presence, one must be aware of the various types of Web sites and the
roles that they can play.
Web sites can be divided into four main categories:
Web Advertisements
Advertisment-style Web sites are characteristically one or two pages
long and are a carryover of traditional methods of print advertising.
This method of advertising, while very effective in high-distribution
print publications, has not carried over very well to the Web. In most
cases, businesses should opt for a virtual storefront-type model.
The Virtual Storefront
An Internet storefront acts as an online brochure, and is the most common
type of Web site for small-sized and medium-sized businesses. It can provide
information about your organization, the services it provides, its history
and philosophy, and provides a resource for people interested in doing
business with you.
The role of this type of Web site is as an indirect marketing tool. Visitors
to your Web site who would benefit from it are potential clients who wish
to learn more before doing business with you, and existing clients who
will "drop in" to learn the latest about your business or services.
The Information Resource
The more times a potential client visits your Web site, the more likely
they will be to do business with you in the future. The best way to keep
potential clients coming back - and to provide an added service for your
existing clients - is to make your Web site an information resource. As
well, this type of Web site enables your business to showcase its expertise
and gain respect for being knowledgeable in your business or profession.
Examples of information resources include:
- a Frequently Asked Question section
- a guide to the industry and consumer decision-making
- a guide to standards on products and equipment
- a well-maintained link page to other information
resources
- an in-depth customer support section
- a regular newsletter
Resources such as these will increase the value of your Web site and
raise the profile of your organization.
The Online Business
Many businesses can benefit greatly from creating a Web site capable
of conducting online transactions. For example, the Internet has been
great for selling computer hardware and software (30% of Internet users
have purchased computer software through the Internet). It has also proven
to be quite successful in selling books and CDs, and for booking travel
arrangements.
Another major factor in the success of an online business-type Web site
is the location of your market. If your potential market extends beyond
your local community, you will be able to tap into business opportunities
with markets in other cities, provinces/states, and countries.
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